- +49 89 7607070
- Main office contact number
- Located at main entrance
- Valid photo ID required
- Ticket pickup available 30-60 minutes before event start
- Online ticket confirmation necessary
- Limited street parking on Hansastraße
- Nearby public parking garages within 500 meters
- Recommended to use public transportation
- Tram and U-Bahn stations within walking distance
- Limited wheelchair accessible areas
- Must contact venue in advance
- Ground floor entry available
- Companion seats for assistants
- No outside food or drinks
- Age restrictions may apply depending on event
- No smoking inside venue
- Coat check available
- Valid ID required for age-restricted events
- Most events 16+/18+ age restriction
- Children under 12 typically not permitted
- Some family-friendly daytime events may allow younger guests
- Parental supervision required for teen-appropriate events
