- Main Line: +49 208 8589 0
- Box Office: +49 208 8589 200
- General inquiries available during office hours (Mon-Fri 10:00-18:00)
- Tickets available for pickup at box office
- Pickup allowed from event day (arrive 30-45 minutes before event start)
- Valid ID required for ticket collection
- Group bookings should arrange pickup in advance
- On-site parking available in venue parking area
- Additional parking in surrounding Oberhausen area
- Street parking available nearby
- Public parking garage within walking distance
- Note: Parking fees may apply; check current rates
- Wheelchair accessible seating available
- Accessible restroom facilities provided
- Elevator access to different seating levels
- Companion seating available for attendees with mobility needs
- Advance notification recommended for accessibility requirements
- Valid ticket required for entry
- No re-entry permitted after venue exit
- Photography and recording prohibited unless explicitly permitted
- Outside food and beverages not allowed
- Venue concessions available
- Professional conduct expected during performances
- Age restrictions vary by event type
- Children under 3 typically free if not occupying seat
- Valid ticket required for assigned seating
- Parental supervision required for minors
- Some events have minimum age requirements (check event details)
- Special family events and matinee performances available
