- Main Reception: (507) 280-2000
- Event Booking: (507) 280-2010
- Located at main entrance of Mayo Civic Center
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- On-site parking garage available
- Street parking in downtown Rochester
- Nearby public parking lots within walking distance
- Typical rates: $5-$10 per event
- Wheelchair accessible spaces throughout auditorium
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- ADA compliant restroom facilities
- No outside food or beverages
- No recording devices during performances
- Professional cameras require media credentials
- Doors typically open 30 minutes before event start
- No smoking within facility
- Children under 3 typically not admitted
- Children 3+ require full-price ticket
- Some family-friendly events have specific age recommendations
- Parental discretion advised for mature content performances
