The Lumineers

- Main Box Office: (704) 549-0111
- Customer Service Hours: Monday-Friday, 10:00 AM - 6:00 PM
- For event-specific inquiries, contact during business hours

- Will-call services available at box office window
- Hours: Monday-Friday, 10:00 AM - 6:00 PM and 1-2 hours before events
- Valid photo ID required for ticket pickup
- Tickets must be picked up prior to event start time
- Ask venue about same-day will-call availability during events

- Free parking available in surrounding lots
- Ample parking near amphitheater grounds
- ADA accessible parking spaces available near main entrance
- Arrive early for popular events to ensure parking availability
- Follow venue signage for designated lot directions

- ADA compliant seating throughout venue
- Wheelchair accessible spaces with companion seating
- Accessible restroom facilities available
- Companion pass may be required; contact box office for details
- Transfer seating options available for mobility assistance needed
- Contact (704) 549-0111 to arrange accessible accommodations

- No outside food or beverages permitted; approved exceptions available
- Seat selection based on ticket purchase
- Doors open 1-2 hours before event start
- No re-entry after leaving venue
- Professional cameras and recording devices subject to restrictions
- Respect venue policies and staff directions
- Appropriate attire required; venue reserves right of admission
- Prohibited items: weapons, illegal substances, glass containers, outside alcohol

- All patrons regardless of age require a ticket
- Infants sitting on lap policies vary by event; check specific event details
- Children must be supervised by responsible adult at all times
- Family-friendly events may have special accommodations
- No age restrictions for most general admission events unless specified
- Contact box office for age-specific policies on particular events